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“We’ve deployed across 130,000 employees & those who engage with their product are 2x likely to stay at Genpact. They’ve also introduced the only non-financial metric that drives the bonus pool for 200+ leaders at Genpact.”
Your one stop shop for automated employee support
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Your HR team is swamped with repetitive queries
Your IT team is flooded with constant asset requests
Your finance team spends more time answering payroll queries than on processing
Product Overview
Employee Support that never clocks out
Save HR bandwidth by addressing daily repetitive queries from onboarding through exit
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Automated Responses
86% employee queries
answered on auto-pilot
Instant, accurate support, hyper-personalised
to every employee’s needs.
Smart Handoff
When in need,
loop in the right SPOC
AI-categorise tickets by chat intent, auto-directing them to the right contact for swift resolution as outlined by SLA rules.
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Automate HR services
Deliver personalized
employee experience
Single interface to automate grunt work with conversational requests to the AI, retrieving information across systems and business apps.
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Daily Insights
Visualize time &
money saved
Track AI efficiency, visualise the time saved
for HRBPs and surface process
improvements from query insights.
"Our staff expect that you listening to
them and you're responding to them
and you're adapting to their needs."
Sonia Fernandes
Ex-Chief Talent Officer (APAC)
“Start focusing on the employee journey.
If you take priority in looking after your
team, they'll take care of your customers
and the rest will work out itself”
Amrit Jaidka Arora
CHRO
"Even if I 3x our HRBPs and they
spent 4x the hours with each
employee, this kind of insight would
NEVER have come."
Biplob Banerjee
Exec VP HR
INTEGRATIONS
Seamless integrations with your
everyday HR tools
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