Employee Survey Tools: Choosing the Right Employee Survey Vendor for Your Organization

Our imagination immediately conjures up images of laborious paperwork, gazing at mounts of data, and unenthusiastic volunteers when we think about surveys.

However, surveys are a handy tool to get important information from your employees, such as their attitudes toward the team and organization, to determine areas of improvement.

With the development of digital employee survey solutions, you can now dispel any unfavorable assumptions about surveys and make gathering feedback for your business simple, effective, and fast.

Factors to Consider When Choosing Employee Survey Solution

Must-have features and functionalities

It's essential to consider several aspects when selecting the best employee survey solution for your business because they can have a significant impact on the efficacy of the entire survey procedure. 

• One significant characteristic specific to employee engagement surveys is the incorporation of people analytics. They help identify patterns, trends, and correlations in employee feedback, offering a deeper understanding of workforce sentiments and engagement levels.
• User-friendly interface with automated action suggestions and pre-made templates for effortless survey implementation.
• Anonymity and confidentiality are essential for inspiring employees to provide candid and open feedback when needed. 
• GPT-enabled, conversational AI ensures empathetic responses and enhances participant engagement in the survey. 

You may leverage the advantages of employee survey tools and promote favorable improvements in the workplace by carefully weighing these aspects and selecting a provider that suits the needs of your firm. Here are a few more characteristics to keep in mind-

• Customization: Surveys must be customizable to meet the business's specific demands and collect pertinent data. 
• Data security: Ensure the solution adheres to industry-standard safety protocols because safeguarding data is crucial for protecting sensitive data and privacy. 
• Reporting capabilities: The ability to generate extensive reporting helps turn survey results into insights that can be put to use. To gauge employee attitude accurately, look for systems that give detailed data, attitude, and involvement ratings.
• Integration options: For a smooth survey execution within the company's current systems, integration possibilities are essential. To ensure that employees can easily access surveys, consider survey platforms that offer interfaces with systems like HRMS, communication channels, and more. 

Top 5 Employee Survey Tools

1. Amber By inFeedo

Amber is an advanced AI-enabled employee survey tool offered by inFeedo. It optimizes the employee feedback process, maximizes engagement, predicts attrition, and improves performance. 

Key features

1. Conversational AI bot- Amber is a GPT-3 enabled, AI bot that helps automate feedback collection. Its powered by machine learning, and natural language processing to understand employee intent, offer empathetic, personalized responses, and enables real-time communication.
2. People analytics - This action-oriented software converts data on employee behaviour, activity, sentiment, and more into action.
3. Customizable surveys: Amber provides a user-friendly interface that enables companies to customize surveys with ease. From simple questionnaires to in-depth feedback forms, organizations can tailor templated surveys to suit their specific needs.

In summary, Amber enables organizations to listen to employees, find areas of concern, and take proactive corrective actions, thus helping foster a positive work culture and boost productivity. Its robust features facilitate efficient data collection, analysis, and action planning, driving continuous improvement and enhancing employee engagement.

More points to consider

1. Integrations with your HRMS platform, external communication tools, and business intelligence tools enable seamless and easy implementation.

2. It offers in-depth analytics, including Mood Score and Engagement Score, to assess employee feedback effectively.

3. Users can view engagement data, identify employees at risk of leaving the organization, and create employee watch lists.
4. The Action Planning feature uses Generative AI to summarize feedback, auto-generate acknowledgment emails, and develop action plans based on AI suggestions.
5. By turning on anonymity and confidentiality it encourages honest and open feedback and fosters trust between employees and management.
6. It also supports scheduling 1:1 meetings with employees at high risk of attrition.

The tool includes four listening modules.

1. Tenure (periodic surveys): This module automates personalized, AI-driven surveys at significant checkpoints during an employee's tenure.
2. Moments that matter (role change, location change): The Moments That Matter (MTM) module allows HR leaders to gather feedback on crucial changes in an employee's work, such as location, role, manager, performance appraisal, and project changes.
3. Pulse (gauging employee sentiment on specific topics): The Pulse surveys use conversational AI and people analytics to understand employee sentiments and uncover hidden gaps, particularly among top talent.
4. Exit (feedback from resigning employees): Amber's Exit surveys collect honest feedback from employees who decide to leave the organization, offering insights into attrition causes and future plans.

2. Qualtrics

Qualtrics offers everything from straightforward one-off surveys to comprehensive global experience management systems. Everything, including client satisfaction, product evaluation, staff interaction, and brand monitoring projects, is powered by the Qualtrics survey platform.

Key features

1. Enterprise-grade safety measures, such as information encryption, redundancy, ongoing monitoring of the network, Single Sign On (SSO), and many others, ensure the protection of all your data. 
2. Without ever touching the survey editor, you can automate the development and launch of surveys using your own customized code by using Qualtrics' API calls.
3. Advanced researchers have complete flexibility at the code level thanks to Quatrics' unique programming, which also maximizes speed.
4. You have complete control over the logic, the question formats, the incorporated information, digital media, and all the other components of your investigation when you build surveys using code.
5. To write code in Qualtrics, you are not required to master a fresh language. Numerous popular programming languages, including Python, Java, Node JS, and others, are supported by the Qualtrics APIs.

3. Culture Amp

With ongoing staff engagement, the Culture Amp pulse survey tool helps to build a corporate culture. By enabling the creation of custom standard questionnaires for each employee and allowing managers to integrate the newest questions on employee health, diversity, inclusion, and change preparedness, it helps to ask the relevant questions to the workforce.

Key features

1. Make evaluation questions specific to the demands of various teams. Additionally, they can include options for a rating scale model, questions with multiple choices, and open-ended inquiries concerning performance review templates. 
2. When it's time for performance reviews, access comments, self-reflections, notes, and goal tracking from throughout the year. The integrated review templates guarantee consistency and produce unbiased assessments. 
3. Encourage behavioral modifications and provide staff with the resources to grow personally through weekly feedback. Users can also contribute resources to the platform's growth. 
4. It enables regular and proactive performance feedback gathering. It also emphasizes the areas where employees have room to advance and improve. An organization can enhance the work experience by giving employees regular, unbiased feedback. 

4. Lattice 

Lattice is a framework for staff achievement that assists teams in maximizing employee experiences for optimum performance and unmatched engagement. Managers can utilize this approach to track employees' development and degree of job satisfaction to ultimately increase retention rates.

Key features:

1. Includes a centralized control panel that consumers can use for communication.
2. Offers analytics solutions that measure development and show crucial business KPIs. 
3. Can be accessed by people who are on the go and using a mobile device.
4. Specify allowance schemes and compensation packages for the system. List all the different parts of remuneration, such as base salary, incentives, and equity.

5.Peakon 

Whether the goal is to do scheduled pulse surveys, ad hoc manual polls, or an exclusive survey, Peakon enables you to execute as many surveys as you need. Just activate data collecting and choose a frequency to begin the survey's automatic recurrence.

Key features:

1. To identify the most important areas for advancement, analyze survey findings to industry standards. 
2. Analyze survey findings at a high level or on a per-employee basis.
3. Managerial dashboards and automatic reporting tools allow for the real-time visualization and reporting of survey results. 
4. Reports can be altered and made available to help with organizational development and personnel evaluations.
5. Uses external systems and apps to fulfill team workflows as necessary.

Comparison between Popular Tools

Choose the right tool to maximize results.

In order to increase employee engagement, contentment, and productivity, any organization must choose the correct employee survey platform. The features that employee survey platforms provide, such as real-time feedback, anonymity, integrations, and actionable analytics, can all greatly impact the survey process is effectiveness. 

Organizations should carefully evaluate their unique requirements before selecting a provider, taking into account the tool's usability, data security, and degree of support offered.

With its advanced features, real-time feedback, and actionable analytics, we highly recommend exploring Amber by inFeedo.