5 min read
Last Updated: 1 February 2023
5 min read
Shivangi Gautam
Last Updated: 1 February 2023
inFeedo, Asia’s leading employee experience platform, has announced $12M in Series A funding led by Jungle Ventures, with participation from Tiger Global and existing investors like Bling Capital. Other investors to join the round include top CHROs and founders like Bhavin Turakhia (Founder Zeta), Sreedhar Peddineni (Co-founder Gainsight), Suman Gopalan (CHRO Freshworks) and Ankur Warikoo. This brings the total capital raised since inception to $16M.
Earlier in 2020, inFeedo had raised from Y Combinator, Girish Mathrubootham (CEO Freshworks), Peyush Bansal (CEO Lenskart) and Ritesh Malik (Founder innov8). In less than 18 months, the company has tripled its valuation and scheduled its second ESOP buyback for all employees as an opportunity for wealth generation, amongst other benefits.
Here’s how it was announced to our customers, clients and everyone else:
TechCrunch was one of the first media houses to break the news. Here’s a glimpse of what they had to say:
Read the entire article here.
Your Story covered the fundraise in detail, mapping out the entire journey of the startup from day 1.
Read the entire article here.
Founded in 2016 by Tanmaya Jain and Varun Puri, inFeedo, headquartered in the US, is an all-in-one employee experience platform with people analytics that help predict attrition, burnout & disengagement in top talent. Their proprietary A.I. bot called Amber acts as a Chief Listening Officer to the CEO, has intelligent conversations with employees to find hidden gaps in their culture, managers and wellbeing in real time.
Speaking to business leaders, Tanmaya Jain, Founder and CEO of inFeedo says that there’s never been a more critical time to put people at the heart of businesses. He’s confident that this milestone isn’t about inFeedo’s series A, it’s about their A game. “It’s about surrounding ourselves with A players who share a vision of helping companies build a culture where people love to come to work. It’s about conversational AI and people science teams coming together to build meaningful employee experiences. With both Tiger and Jungle now behind us, it’s finally time for inFeedo to roar. ”
While in conversation with Shruti Sharma from CNBC TV18, Tanmaya comments on the importance of people associated with us through this round, instead of the investment amount itself. “We expect support from Jungle Ventures to enter South East Asia, and we expect support from Tiger Global to enter the American market”, he says.
Watch the full interview here:
Historically, Southeast Asia has been a challenging region due to the wide differences in the cultural contexts of Asian businesses, but inFeedo’s AI bot, Amber, can have intelligent conversations with employees in 100+ languages making it easy to build personalized experiences. Currently in SEA, inFeedo is the top choice for over prominent enterprises like JD.ID, Tiket.com, Mediacom, Sunlife, BukuWarung and Aboitiz. Amber speaks to 30,000 employees in Singapore, Malaysia, Indonesia and the Philippines. Going forward, the brand plans to continue its rapid growth in the region and accelerate go-to-market in North America.
The startup currently serves over 175+ people-first enterprises in more than 60 countries, with Amber having over 1.3 million conversations in the last year alone. Its customers include MNCs like Samsung, Xiaomi and Lenovo, conglomerates like TATA, Godrej and Bharti and unicorns like Unacademy, Paytm and OYO. Backed by conversational A.I. and 6 years of people science research, inFeedo has helped customers retain upto 85% of their top talent at flight-risk and achieve metrics as high as an 87 eNPS.
John Curtius, Partner at Tiger Global added, “We are excited to partner with Tanmaya and the inFeedo team. We believe they will be a leader in the employee listening market.”
Arpit Beri, Principal at Jungle Ventures added, “The relationship between employees and companies is changing radically, forcing leaders to rethink their approach to their most precious resource: talent. The kind of encouraging on-ground feedback we received from all stakeholders, be it the customers, the competitors or even the ex-employees makes us extremely excited to partner with inFeedo, as they set out to redefine employee engagement for global enterprises.”
Fun Fact: 5 years ago, Varun and Tanmaya were on India's first Shark Tank called TheVaultShow. The episode was a great hit with almost every investor wanting to back inFeedo. Watch the inspiring story of inFeedo's young entrepreneurs as they gather support from Anupam, Ameera, Vivek, Rahul and Mohit.
Companies like Microsoft and Apple were built with a laser focus on customer focus. “However, the next generation of companies will be built with a laser focus on employee experience”, says Tanmaya. This belief brings closer to their mission of making 100M employees feel heard and valued.
Charged with fresh funds, inFeedo aims to triple their product line, quadruple revenue, double their team and accelerate growth in Southeast Asia, India and the US, in the next couple of years. To accomplish this, the startup is currently hiring for over 140 remote roles across all functions, especially marketing, product, engineering and sales in these regions.
Visit jobs.infeedo.com for more information.